Terms of Service

1. Introduction

Welcome to Nimbus AI. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our services, you agree to be bound by these Terms.

2. Services Provided

Nimbus AI provides AI-powered customer service solutions, including AI voice agents, custom AI solutions, consulting services, and AI automation. All services are subject to these Terms and any additional agreements signed between Nimbus AI and the client.

3. Changes to Terms

We reserve the right to update or modify these Terms at any time. Updates will be posted to this page with an updated effective date. Continued use of our services after changes constitutes your acceptance of the new Terms.

4. Client Access

Access to client materials, documentation, and deliverables is provided via secure channels following a signed agreement. Clients are responsible for maintaining the confidentiality of their access credentials and any information shared.

5. Privacy Policy

Our Privacy Policy governs how we collect, use, and disclose your information. By using our services, you also agree to the terms of our Privacy Policy.

6. User Conduct

You agree not to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Introduce malicious code, disrupt the service, or attempt unauthorized access

7. Intellectual Property

All content, code, designs, and intellectual property within the services are the exclusive property of Nimbus AI or our licensors. You may not copy, modify, distribute, or create derivative works without prior written consent.

8. Third-Party Services

Our services may link to third-party websites or platforms. We do not control or endorse these third parties and are not responsible for their content, practices, or terms.

9. Termination

We reserve the right to suspend or terminate your access to our services at our sole discretion, without prior notice, if you violate these Terms or engage in conduct we deem harmful or unlawful.

10. Governing Law

These Terms are governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising from these Terms will be subject to the jurisdiction of the appropriate courts.

11. Changes to Service

We may modify, suspend, or discontinue any part of the services at any time, with or without notice, including the availability of any feature or content.

12. Disclaimer and Limitation of Liability

Our services are provided "as is" and "as available," without warranties of any kind. Nimbus AI disclaims all warranties, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

In no event shall Nimbus AI be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the services.

13. AI Output Disclaimer

You understand that the AI systems developed or deployed by Nimbus AI generate outputs based on input data, models, and system behavior. While we strive for accuracy and reliability, AI-generated content may contain errors, inaccuracies, or unexpected results. Nimbus AI is not responsible for decisions made based on AI-generated outputs, and clients are encouraged to review and validate all AI responses before taking action.

14. Fulfillment Policy

All services are delivered remotely, with onboarding and deliverables provided through secure channels or other agreed-upon methods. Refunds are issued only in cases where Nimbus AI fails to deliver agreed-upon services as specified in the signed agreement.

15. Contact Information

For questions about these Terms of Service, please contact us at info@usenimbus.io