Some of the amazing companies we have worked with
fewer escalated tickets
of interactions handled without human handoff
Average response time
What We Offer
Four core solutions to transform your business operations
AI Voice Agents
We harness the power of natural language processing to create intelligent, conversational AI agents that interact with your customers in real time, handling inquiries and providing support.
Custom AI Solutions
Bespoke systems aligned with your goals: Bespoke assistants that handle FAQs, ticket resolution, booking, escalation, 24/7 AI Concierge Systems, Copilot Agents, AI Voice Agents.
Consulting
Our consulting services are designed to accompany you in integrating AI into your business each step of the way.
AI Automation
End-to-end workflows that eliminate manual effort, freeing your team to focus on what truly matters.
Old Way vs New Way
Transform daily friction into seamless automation
Old Way — daily friction
Support teams stretched thin, repeating the same responses over and over
Long delays and frustrated customers, increasing churn risk
Valuable knowledge trapped in silos, hard to access when needed
Conversations and histories fragmented across channels
To scale, you're forced into hiring more and more staff
New Way — Our Approach
AI-driven workflows respond instantly and begin resolution immediately
Customers enjoy consistent, seamless experiences—anytime, anywhere
Internal knowledge becomes contextual, proactive, and accessible to agents
Continuity across channels (chat, voice, WhatsApp) with smooth transitions
Scale your experience, not your headcount
What You Actually Get
Outcome-focused results that transform your business
Respond instantly, no matter when
Your customers expect fast replies. AI workflows handle queries 24/7, ensuring no wait time.
Delight at every touchpoint
Interactions stay consistent and human-feeling across channels (chat, voice, WhatsApp), reducing frustration.
Free your team to solve real challenges
Eliminate repetitive tickets so your staff can focus on growth, innovation, and high-impact work.
Surface the right knowledge, fast
Internal documentation becomes a living source — contextual, proactive, and instantly accessible.
Scale experience, not headcount
As volume grows, your system carries the load — without hiring more people.
Minimize human error & inconsistency
Automation enforces rules, avoids variance in your service, and improves quality over time.
Drive loyalty & retention
A consistently great experience reduces churn, increases satisfaction (CSAT), and builds trust.
Optimize cost per interaction
Automate common tasks so each human interaction becomes more valuable — lowering your operational cost.
What Our Clients Say
Real results from real businesses
"Thanks to Nimbus, our customer support shifted from reactive to proactive. The AI workflows now handle routine queries 24/7, and our team focuses on high-value interactions."
Director of Operations
Acciona
"Nimbus transformed our internal knowledge system: what used to take minutes of manual digging now surfaces instantly within conversations. It's revolutionized how our staff and clients interact."
Head of Operations
UDON
"Our hotel group now deploys an AI Concierge that responds across voice, chat, and WhatsApp around the clock. We've saved hundreds of thousands in labor while increasing guest satisfaction."
Innovation Lead
Luxury Hotel Group
How It Works
Simple, proven process to transform your operations
Discovery & Audit
We analyze your systems, data, and processes
Prototype & Pilot
We build a working demo, test with real users
Launch & Scale
Production rollout, optimize, expand channels
Frequently Asked Questions
Everything you need to know about working with Nimbus AI
Prototypes in 2–3 weeks, MVP in 1–2 months. We focus on rapid iteration and getting you results quickly.
We anonymize transcripts, enforce retention policies, and follow GDPR/PII best practices. Your data security is our top priority.
We integrate with your existing stack (Azure, AWS, ERP, CRMs). No need for major infrastructure changes.
We measure ROI from day 1 with pilot programs you can cancel if it doesn't deliver the promised results.